Ralph Peterson is the owner and operator of a management development company that helps mission driven organizations dramatically increase profitability, improve efficiency and grow their companies by building Five-Star leadership teams.
He’s also a #1 Best-Selling Author, professional keynote speaker, a highly sought-after management development coach and master examiner with the American Health Care Association.
With more than 20 years in the trenches of senior management, organizational development and human resources in the long-term care industry. He’s consulted to a wide variety of industries, large and small, bringing a practical approach, sound advice and a great sense of humor to the table.
In this episode, Ralph Peterson shares with us how he got into management when he was 16 years old and what that had taught him about management and leadership. How he’s learnt how to have difficult conversations with difficult people and solve the problems that occur. The biggest mistakes that he sees in organisations with management. How to develop and build five-star management teams that go above and beyond for you as well as for your clients.
- Mistakes Organisations Make in Management Development
- How to Lead in a Crisis
- How to Have Difficult Conversations
- How to Develop a Five-Star Management Team
- How to Succeed in Management
To connect with Ralph Peterson, you can visit:
Ralph Peterson’s Website